Frequently Asked Questions
Is SweetArt a vegan bakery?
No. SweetArt is not a vegan bakery. SweetArt provides some vegan baked goods, along with some traditional (eggs & dairy) baked goods. We offer a VEGAN lunch menu, but do give the option of dairy cheese on some of our burgers and sandwiches, if requested.
Do you deliver and set up?
Yes, we deliver weddings and large corporate orders. We are unable to deliver smaller custom orders at this time.
What does “from scratch” mean?
From scratch means that an item is made without the reliance on a pre-made mix. Many bakeries use commercial cake/cupcake, cookie, and even frosting/pudding mixes. At SweetArt, we do not rely on any pre-made mixes. We make everything from scratch: all of our cakes/cupcakes, buttercreams/frostings, breads, cinnamon roll dough, puff pastry, spreads, pastry creams, curds, cookies…you get the point.
Do your vegan baked goods contain soy?
Our vegan cupcakes, cookies and brownies are all soy-free.
Do you make gluten-free cakes/cupcakes?
Yes, we do make gluten-free cakes and cupcakes. Our gluten-free cakes contain eggs and dairy products. SweetArt is not a gluten-free facility, so if you have a gluten allergy, please choose a bakery dedicated to your needs. We DO NOT make vegan AND gluten-free cakes/cupcakes at this time.
I called 48-hours before I needed my custom order, but you all were booked?
Though we require a 48-hour notice to accept your order, we do book up some dates quickly (holidays, wedding season, graduations, etc). We make everything from scratch, and still enjoy sleeping and living, so there are times we cannot take one more order. We hate turning away orders (really, we do!). Call us as soon as you know you need a special treat for your special someone.
I emailed and haven’t heard back from anyone?
Email is checked twice daily Tuesday through Saturday. We do not answer emails received after 5pm until the following day. If your request is urgent, please call us at 314.771.4278. Anyone who answers the phone will be eager to assist you. Promise.
Do you use all organic ingredients?
We use local and organic ingredients when available to us. Sometimes our prices fluctuate because of this. But we do enjoy using the best ingredients we can find. We believe it makes our products even more fantastic.
Do you ship?
Yes. We currently ship our vegan brownies. They can be purchased right from our website. Go ahead…you won’t regret it.
Are you hiring?
We are always accepting applications for every position available at SweetArt…front of house, barista, baker, baking assistant, lunch charmer (cook). You can fill out an application right from our website (see “careers”).
After all these years of hard work, dedication, ups and downs, do you still love it?
Every. Single. Day.